Introduction
At ViageAlvor, we respect and protect your privacy. This policy explains how we collect, use, and safeguard your personal information when using our services.
What Data We Collect?
We only collect information necessary to provide our transport services. This may include:
First and last name
For identification and communication
Email address
For sending confirmations and updates
Phone number
For contact when necessary
Trip details (destination, date, passenger count)
To arrange and execute your transport
Payment information (processed by secure partners)
For secure payment processing
Travel preferences
To personalize your experience
How We Use Your Data
Collected data is used exclusively to:
Process and manage your transport requests
Provide customer assistance
Improve our services
Fulfill legal obligations
Send relevant communications about your trips
Data Protection
We implement rigorous technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access, alteration, or destruction. All data is stored on secure servers with appropriate encryption and restricted access controls.
Information Sharing
We never sell, trade, or rent your personal data to third parties. We may share information with:
- Trusted transport partners to execute requested services
- Legal authorities when required by law
- Third-party service providers (e.g., payment processors) adhering to strict data protection standards
Your Rights
You have the right to:
Access your personal information
Correct inaccurate or incomplete personal data
Delete your personal data (subject to legal obligations)
Withdraw consent (where applicable)
Data portability (where applicable)
Contact Us About Privacy
If you have questions about this policy or concerns about your personal data processing, please contact us.
We commit to responding to privacy requests within 30 days of receipt.